Our contact details 

Name: Nia Rogers

Address:Ewenny Isaf Farmhouse, Ewenny

Phone Number: 07808645663

E-mail:[email protected]

 

The type of personal information we collect 

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)
• Details about your dog and any issues your dog has in terms of behaviour and health.

 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• To be able to asses the help required by you adequately.
• To contact you when new/different courses are running that may be of benefit to you.

 

We use the information that you have given us in order to contact you with information regarding further courses as well as after a session with us to provide you with a summary of what was covered.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Nia Rogers at [email protected]

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

 

How we store your personal information 

Your information is securely stored. 

We keep your telephone and email address and occasionally your home address for 5 years. We will then dispose your information by disposing of any paper evidence and erasing any stored on a device (laptop/telephone).

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information. 

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at [email protected], tel: 07808645663 if you wish to make a request.

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at [email protected], tel: 07808645663.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk